1. Introduction
Welcome to PhysioAI, India's leading AI-powered physiotherapy education and clinical reasoning platform. We are committed to protecting your personal information and your right to privacy. This Privacy Policy governs the privacy policies and practices of our application, website, and all related services (collectively, the "Services"). When you use PhysioAI to prepare for exams like PGP-CET, NPTE, or DHA, or when you use our Clinic OS tools, you trust us with your personal data. We take this responsibility seriously.
2. Information We Collect
We collect information that you voluntarily provide to us when registering for the Services, expressing an interest in obtaining information about us or our products, participating in activities on the Services (such as our MCQ Bank and OSCE Patient Simulator), or otherwise contacting us.
- Personal Data: Name, email address, contact information, educational background, and institutional affiliation.
- Usage Data: Flashcard interactions, quiz performance, Synergist™ AI consultation logs, and application preferences to adapt our Study Strategist™ to your needs.
- Clinical Data: Non-PHI (Protected Health Information) clinical scenarios and differential diagnosis queries submitted to LogicX™ and Case Builder™.
3. How We Use Your Information
We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
- To provide, operate, and maintain India's top AI Physiotherapy platform.
- To improve our AI clinical reasoning models and personalize your NPTE or DHA exam preparation.
- To seamlessly sync your Clinic OS and Prep Hub progress across devices.
- To communicate with you about service updates, security alerts, and support messages.
4. Data Security & Storage
PhysioAI implements state-of-the-art organizational and technical security measures designed to protect your personal data. All data transmitted between your device and our servers is encrypted using industry-standard protocols. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet can be guaranteed strictly impenetrable. We constantly monitor our platform to ensure the highest degree of safety for your clinical reasoning logs.
5. Third-Party Sharing
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may employ third-party cloud services for our AI models (such as Synergist™ AI or Red Flag Spotter™), but your data is strictly anonymized before being processed by these advanced clinical engines.
6. Your Rights
Depending on your region, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time by navigating to your mission control dashboard settings or contacting our support team directly.
7. Contact Us
If you have questions or comments about this privacy policy, you may email us at our dedicated support line for privacy concerns:
support@physioai.in